Privacy Policy
At Hamburg Heritage – Luxury Artisan Boutique, we understand and respect your privacy and are committed to protecting the privacy and security of the personal information obtained from our customers. This Privacy Policy has been crafted to provide you with clarity on our policies and procedures, outlining the necessary personal information required for specific sections of our website and detailing how we handle such data. Please note that this Privacy Policy is an integral part of our hamburgheritage.com Terms and Conditions.
By accessing our website, hamburgheritage.com, using its features, or providing us with your information in any manner, you acknowledge and agree to the terms outlined in this Privacy Policy without limitation or qualification. If you do not agree with the terms herein, we kindly ask that you refrain from using our website or providing us with any of your information.
If you have any questions, concerns, or requests regarding our privacy policy or the handling of your personal information, please contact us at info@hamburgheritage.com.
Information Collection
We collect personal information through website forms, cookies, and customer purchases. This information includes, but is not limited to, names, email addresses, physical addresses, and payment details. The primary purpose of collecting this information is for order processing and customer service.
Use of Information
The collected data is used to process orders, provide customer support, and occasionally for marketing purposes. We do not sell or rent your personal information to third parties. However, we may share your information with shipping carriers solely for the purpose of order fulfillment.
Data Security
We employ various security measures to safeguard your personal information. These include industry-standard encryption methods, secure servers, and regular system updates. Additionally, we continuously review our data collection, storage, and processing practices to protect against unauthorized access or use.
However, please note that while we take appropriate measures to protect your personal information, no data transmission over the internet can be guaranteed to be 100% secure.
User Rights
You have the right to access, modify, or delete your personal information from our records. If you wish to update your details or opt-out of receiving marketing communications, please contact us using the information provided below.
Cookies
Our website uses cookies to enhance user experience. These cookies may collect information such as IP addresses, browsing patterns, and preferences. Users have the option to manage or delete cookies through their browser settings.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help spam detection.
Embedded content from other websites
Articles on this site may include embedded content (e.g., videos, images, articles, etc.) that behaves in the exact same way as if the visitor has visited the other website. These websites may collect data, use cookies, embed additional third-party tracking, and monitor interaction with that content.
Who receives information during password reset
In the event that you request a password reset, please be aware that your IP address will be included in the reset email for security purposes. This information helps us verify and ensure the authenticity of your password reset request.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile.
What rights you have over your data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you, excluding data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Legal Compliance and Disclosure
Our data collection and processing procedures comply with relevant laws and regulations, including GDPR for European users. By using our services, you agree to the collection and use of your information as outlined in this privacy policy.
We may be required to cooperate with law enforcement authorities or other governmental agencies. We reserve the right to disclose and transfer your Personal Information and non-Personal Information if we, in our sole discretion, deem it necessary or appropriate to comply with a legal requirement, court order, law enforcement request, or government inquiry. This may include situations related to the administration of justice, investigations of fraud, intellectual property infringements, violations of laws, rules, or regulations, or other activities that may expose us or you to legal liability. We may also disclose information to protect our rights, the rights of third parties, or to investigate any suspected improper conduct.
Contact Us
You can contact us at the following:
2201 Menaul Blvd NE, Ste A, Albuquerque, NM 87107-1711
Email: info@hamburgheritage.com.
**Notice to Nevada Residents:**
Pursuant to Nevada law, you have the right to opt-out of the sale of certain covered personally identifiable information we have collected about you through our Website and online services, as those terms are defined under applicable Nevada law. If you are a Nevada resident and would like to opt-out of the sale of your covered information, please submit your request to info@hamburgheritage.com. Your request must include your full name and zip code. Please contact us from the email address you have used to interact with us, or else provide us with that email address in your Nevada Opt-Out request email. We may contact you via such email address us as needed regarding this request. If you previously provided a phone number to us, including it in your Nevada Opt-Out request email, will assist us in identifying you and processing your request. You may also be required to take reasonable steps as we determine from time to time in order to verify your identity and/or the authenticity of the request. We will respond to your request within sixty (60) days either confirming that your request has been processed or indicating that we need an additional thirty (30) days to complete the request.
**California Privacy Rights:**
If you are a resident of California, the following sections are intended to provide certain information to you as required by the California law. These sections apply to personal information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household such as your real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers. Personal information does not include publicly-available information and certain other information that is regulated by other applicable laws.
You have the Right to Know and to request that we disclose certain information to you about our collection of your personal information. Such information shall cover the 12-month period preceding our receipt of your request. Upon our receipt of your verified request, we will provide you with the following:
– The categories of personal information we have collected about you
– The categories of sources from which we have collected your personal information
– Our business or commercial purpose(s) for collecting your personal information
– The categories of third parties with whom we have shared your personal information
– The specific pieces of personal information we have collected about you
We do not sell any Personal Information to third parties.
You have the right at any time to request that we delete your Personal Information. However, in some cases, we may not be able to delete all or some of your Personal Information as required or permitted by applicable laws. Or we may need to delay a deletion, for instance, to process transactions you authorize such as a purchase of our products.
We do not sell, rent, or otherwise share your data to or with any third-party for a business or commercial purpose under any circumstances. However, we are required to let you know that you have the right to opt-out of the sale of your Personal Information if we ever notify you that we engage in such activity.
We will not discriminate against you for exercising your rights under California privacy laws.
To submit a request to exercise any of your rights provided in this notice, please email info@hamburgheritage.com. We will evaluate the request and take action where required to do so. Depending on the nature of your request, we may have to verify your identity when you contact us. We do this by asking you to provide us with certain pieces of personal information which we will match with information we have in our possession to verify your identity.
We endeavor to respond to your request as soon as we can. If we are not able to respond to your request within forty-five (45) days, we will let you know that we may require additional time (up to ninety (90) total days).
You may also use an authorized agent to exercise your rights on your behalf. If you wish to use an authorized agent, we require that your authorized agent provides written proof that he/she is authorized to act on your behalf, and we may also require your authorized agent to verify his or her own identity. To appoint an authorized agent, please contact us at info@hamburgheritage.com. We are not able to respond to more than one “Right to Know” request from a consumer in any 12-month period.
Depending on your specific personal interaction with us or by using this Website, we may have collected the following categories of personal information from consumers in the last twelve (12) months: identifiers (e.g. real name, address, email address); characteristics of protected classification under California or Federal law; commercial information (e.g. products purchased, obtained, or considered, or other purchasing or consuming histories); internet or other electronic network activity (e.g. browsing history, search history, or a consumer’s interaction with a website); geolocation data; audio, visual, and similar information; professional or employment related information; inferences drawn from any of the information above to create a profile about a consumer (reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities and attitudes); bio-metric information; or any other category of information consistent with this Privacy Policy.
Our sources for this information include: information we receive directly from you; information we may have licensed data from third-party data providers; information received from our third-party advertising partners; information received through third party social networks (such as Facebook); or any other sources consistent with this Privacy Policy.
Our business purposes for collecting this information include: to fulfill our contractual obligations with you; to improve our website and our services; to send you updates about our company; to send targeted marketing campaigns; or any other purpose consistent with this Privacy Policy.
As discussed above, we do not sell, rent, or otherwise share your data to any third-party for a business or commercial purpose under any circumstances. However, we may share your data with third-party vendors or service providers engaged by us to help provide the services
permitted by the Privacy Policy. Each third-party vendor or service provider is obligated to only use your personal information to provide the contracted services and for no other purpose. Further, each third-party vendor or service provider must contractually agree to robust privacy and security obligation prior to engagement, including the secure deletion of your data upon the termination of our agreement.
**California “Do Not Track” Notice:**
We do not currently recognize and process “do not track” signals from different web browsers. For more information on “do not track” please visit https://allaboutdnt.com/.
**California Shine the Light:**
California law permits California residents to request notice of how their personal information is shared with third parties for direct marketing purposes. If you are a California resident and would like a copy of this notice, please contact us at info@hamburgheritage.com.