Shipping & Delivery Policy

At Hamburg Heritage, we aim to provide reliable shipping services to our valued customers. Please review the following shipping & delivery policy before placing your order:

Shipping Methods and Duration:

We offer two shipping methods: Standard Shipping and Express Shipping.
The shipping duration varies depending on the selected service. The estimated delivery times will be displayed at the checkout.

Processing Time:

Please allow 3-5 business days for order processing before shipment.

Shipping Costs:

Shipping costs will be calculated and displayed at the checkout based on the chosen shipping method and order value.
For customers in the Rio Rancho & Albuquerque NM area, we offer a special personal delivery service. Contact us for more details.

Personal Delivery Service:

As a special service for our local customers in the Rio Rancho & Albuquerque NM area, we offer personal delivery. Experience the convenience of having your order delivered directly to your doorstep by our team. Please contact us for more information about this service, including pricing details.

Shipping Restrictions:

We currently do not ship outside the United States due to logistical constraints.

Tracking Orders:

Tracking numbers will be provided for orders if automatically generated by the selected postal service. Customers will receive tracking information via email once the order is shipped.

Delivery Partners:

Our trusted delivery partner is USPS.

Customs and Import Duties:

Customers are responsible for any customs fees or import duties applied to international orders. We cannot predict or cover these additional charges.

Postal Delays and Responsibilities:

While we strive to ensure timely delivery, we cannot be held responsible for any postal delays, especially those caused by customs processes or other unforeseen circumstances beyond our control.

Holiday Periods and Peak Times:

During holiday seasons or peak times, shipping duration may vary due to increased demand and carrier constraints.

By placing an order with us, you acknowledge and agree to the terms of our shipping and delivery policy.