Terms & Conditions
1. Introduction
Welcome to Hamburg Heritage – Luxury Artisan Boutique LLC. These Terms & Conditions govern your use of our website and the purchase of our handmade artisan products, including natural soaps, candles, wax melts, tarts, and unique decorations.
2. Acceptance of Terms
By accessing our website and purchasing our products, you agree to comply with these terms and conditions. If you do not agree with any part of these terms, please refrain from using our website or services.
3. Products
- Our handmade artisan products are described and showcased on our website to the best of our abilities. Variations in colors, shapes, or scents might occur due to the handmade nature of our items.
4. Ordering and Payment
- The process for ordering our products, accepted payment methods, associated fees, and taxes are detailed on our website.
- We send order confirmations to the provided contact information upon successful order placement.
5. Shipping and Delivery
- Our shipping and delivery policy is outlined separately on our website’s dedicated page. We offer priority mail shipping options. The shipping duration depends on the service chosen.
- We offer personal delivery in the Rio Rancho & Albuquerque area for additional costs, making it an exceptional experience for our local customers.
6. Returns and Refunds
- Our return and refund policy is detailed on our website’s dedicated page. We strive to ensure customer satisfaction. Please refer to our policy for specific conditions and time frames for eligible returns.
7. Intellectual Property
- All content and intellectual property on our website are the property of Hamburg Heritage – Luxury Artisan Boutique LLC and are protected by applicable copyright and trademark laws.
8. Liability and Disclaimers
- Hamburg Heritage – Luxury Artisan Boutique LLC shall not be liable for any damages resulting from the use or inability to use our products correctly.
- Disclaimers about the handmade nature of our products and associated risks are provided on our website.
9. Jurisdiction & Governing Law
- Our business operates and is governed in accordance with the laws of the State of New Mexico, USA. Any legal disputes or claims arising out of or related to the services provided by Hamburg Heritage – Luxury Artisan Boutique LLC shall be subject to the exclusive jurisdiction of the courts in Albuquerque, New Mexico, USA.
10. Changes to Terms
- Hamburg Heritage – Luxury Artisan Boutique LLC reserves the right to modify or update these terms and conditions. Any changes will be effective upon posting on our website.
Last Updated: 6th of November 2024